Get a Free Demo of HubSpot's Service Software

HubSpot's customer service software enables you to deliver delightful support at scale and drive long-term retention. It gives your team a complete view of the customer so you can provide personalized service to every customer.

Popular features include help desk and ticketing, customer agent, knowledge base, omni-channel messaging, feedback management, and much more.

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Your Top Service Challenges, Solved

Service Hub turns your customer experience from a cost center to a revenue driver. It has everything you need to deliver exceptional customer value and drive long-term retention. And it's all easy to use.
HubSpot UI showing the AI customer agent tool where users can set up a customer agent for their business.

Service Hub enables you to deliver scalable support with AI-powered self-service tools. It helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back.

Popular features:

  • Help desk & ticketing
  • Customer agent
  • Omni-channel messaging
HubSpot UI showing the customer success workspace with their health status, health score, and more.

Using a patchwork of tools to manage customer success can cause a disjointed experience, resulting in lost revenue. With Service Hub's unified tools, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.

Popular features:

  • Customer success workspace
  • Feedback management
  • Conversation intelligence